Last updated: May 22, 2026
Welcome to Moodî.
By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.
1. Use of Our Website
By using this site, you confirm that you are at least the age of majority in your jurisdiction or have obtained permission from a legal guardian. You agree not to use our website for any unlawful or unauthorized purpose.
2. Product Information
We strive to provide accurate product descriptions and images at all times. However, we do not guarantee that all information is completely error-free, current, or comprehensive. Colors and product details may vary slightly depending on your device display or manufacturing variations.
3. Orders & Payment
By placing an order, you agree that:
- All information provided is accurate and complete
- You are authorized to use the payment method submitted
- You approve the charge associated with your purchase
We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected. Prices are subject to change without notice.
4. Shipping & Delivery
Orders are processed and shipped according to the timelines outlined in our Shipping Policy. Delivery times are estimates and not guaranteed. Delays may occur due to carrier issues, customs processing, or unforeseen circumstances. By placing an order, you acknowledge and agree to these shipping and processing timeframes. For full details, please review our Shipping Policy.
5. Returns & Refunds
Returns and refunds are governed by our Refund & Returns Policy. Please review that page for full eligibility criteria and procedures before making a purchase.
6. Order Accuracy & Changes
It is the customer's responsibility to ensure that all order details — including shipping address and product selection — are correct at the time of purchase. If changes are needed, customers must contact us as soon as possible. We cannot guarantee changes once an order has been processed or fulfilled.
7. Disclaimer
Moodî products are intended to support everyday skincare and general skin wellness. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition. Information provided on this website is for general informational purposes only and should not be considered medical advice. Please consult a qualified healthcare professional if you have any concerns about your skin or health.
8. Limitation of Liability
Moodî shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Use of our products is at your own discretion and responsibility.
9. Third-Party Services
We may use third-party service providers — including payment processors, fulfillment partners, and analytics providers — to operate our business. We are not responsible for the independent policies or actions of these third parties.
10. Chargebacks & Disputes
We encourage all customers to contact us directly to resolve any issues before initiating a chargeback. By placing an order, you agree to make reasonable efforts to resolve any concerns with our support team first. We reserve the right to provide order details, communication records, and delivery confirmation to payment processors or financial institutions in the event of a dispute.
11. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes will be posted on this page with an updated revision date. Continued use of our website following any changes constitutes your acceptance of the revised terms.
Contact Us
If you have any questions about these Terms of Service, please contact us through our Contact Us page or email us at support@moodi.store.