We offer a 30-day money-back guarantee. If you're not satisfied with your Moodî mask for any reason, simply contact us within 30 days of receiving your order and we'll process a full refund — no questions asked.

Orders are processed within 1-3 business days. Standard delivery takes 6-12 business days. You'll receive a tracking number as soon as your order is dispatched.

Yes — the Moodî LED Mask is completely non-invasive, chemical-free, and safe for all skin types including sensitive skin. Simply follow the recommended 15-minute daily usage guideline.

Most customers begin to see visible improvements within 2 weeks of consistent daily use. For best results, use for 15 minutes every day without skipping.

We recommend starting with Red (630nm) for general anti-aging and skin health, or Blue (470nm) if acne is your main concern. You can always cycle through all 7 modes to target multiple concerns.

Long press the button to turn the mask on or off. Short press to cycle through the 7 colour modes one at a time. Press 8 times to activate the automatic colour cycle mode.

Yes — the Moodî mask automatically shuts off after 20 minutes so you never have to worry about over-using it.

Simply connect the included USB cable to charge. A full charge takes 1-1.5 hours and gives you approximately 1.5 hours of use — enough for multiple sessions before needing to recharge.

Absolutely. We recommend cleansing your face first, using the Moodî mask, then applying your serum or moisturiser immediately after for maximum absorption and results.

Every Moodî order includes the LED Face Mask, neck mask, a USB charging cable, and a user manual.

Yes — daily use is recommended for best results. Each session is just 15 minutes and the mask automatically shuts off, making it easy to build into your everyday routine.